Countdown to iWireless Solution’s 10th Anniversary– Week Six of Ten
The fourth of our iWireless stories – memories from Lauren Rodrigues
Job title upon start: Operations Administrator
Current job title: HR Co-Ordinator
Question: How has your job changed from when you started at iWireless Solutions?
When I began at iWireless I had little knowledge as to what my role would entail and having recently graduated university, the thought of a full-time role in a new environment and not knowing what to expect was quite overwhelming. Well, those thoughts didn’t last long at all, as I immediately settled into my role as Operations Administrator, supporting the Operations team. After gaining more insight and knowledge to the company I then became Operations Co-Ordinator where I was not only supporting Operations but having more involvement with other departments such as Design and Projects. My role had evolved to an extent where I was taking on greater responsibilities and in particular with a huge ongoing project, where we were surveying, designing and installing solutions at over 1,300 locations for a UK-wide household retail organisation.
After learning and developing my skills within the Operations department I felt comfortable enough to branch into another direction. It was perfect timing for me, because at this point an opportunity became apparent within the HR Department which was also the area I had a keen interest in since finishing university. The company have supported me to show my potential and also progress into the career path I would like. Working in HR is very different to what I was doing before and as with many jobs it has many challenges, but I really enjoy it and it has been great being able to have the opportunity. The department is small but my Line Manager and I are now focussing on developing the HR department to prepare for the growth of iWireless. We’re ready for you…..
Question: What are your Top 3 lessons/skills learnt at iWireless Solutions?
- Don’t panic – working as a team gets you through.
- Many fear to ask questions especially when it’s a new job/career but I have learnt in iWireless, the more questions the better. You can never go wrong with asking too many.
- Doesn’t matter what your age everyone learns from each other.
Question: What key projects have you worked on over the past years?
Having worked in Operations I supported a variety of projects, however, a key project was for the aforementioned retailer. The project ran within the Design department however the teams worked closely together. From an Operations perspective, the project was challenging as it involved planning of logistics for site surveys all around the UK for a long period of time and this was for several Engineers. I always thought my geographic skills were average but rest assured they are a lot better since this project. And if you just so happen to want to know where one of these stores are, it’s safe to say I’m your girl! This project is still ongoing but it could not have been done without the hard work and continued motivation to work together as a team.
As I now work in HR, projects work slightly differently in the sense that our small team is just my Line Manager and I. Our key project is to maintain and develop an excellent HR department while the company continues to grow. This is something we have and are finding challenging but also really exciting.
Question: What was your most memorable project and why?
Probably going to repeat myself a little but my most memorable project again would have to be with the retail store. This project is where I had the most involvement and so even when I moved away from Operations to HR, I found myself naturally going back to support parts of the project. I was more than happy to because everyone pulled together so well. With iWireless it’s great because it doesn’t really matter what department you work in, everyone is always willing to support and help if they are needed. We recently had a project which worked similarly to the retail one, as almost the whole of the office was supporting this one project where they could and as best as they could. I think we were all happy when the pizza was delivered that afternoon!
Question: What is your best memory/anecdote of your life at iWireless Solutions to date?
When I started at iWireless I really had little knowledge as to what the company really did and I found it hard to picture designs and produce documentation for them when I didn’t really know what I was looking for. So, it was time for my first site visit, which was to a high-end London department store, with our Senior Project Manager. I am not sure if I was chosen for this site to assist because of my love of shopping but let’s just say it really helped! I remember not really knowing what an antenna was let alone where they would be in the department store. I quickly got the hang of things and everything became a lot clearer once I had seen it for myself. Needless to say, walk testing around a department store might have helped, what can I say shopping is a girl’s best friend?!
Question: How has iWireless Solutions grown or changed over the years?
I have now been with iWireless for 2 years and from when I first started to now, the company has grown in many ways and not just in the numbers of staff. The company has grown and continued its strong values in giving opportunities to many but in particular to young people with the potential to progress and form a career.
Question: What – if anything – makes iWireless Solutions special for you?
I guess similar to the above, iWireless stands out to me because of its willingness to provide opportunities to young people and perhaps people with less experience in a particular area despite their interest in it. For example, I began as an administrator but I knew I always wanted to further a career in HR, and I was given the opportunity to progress with this and represent my true potential. I have now had the chance to express my skills in many ways within this area but I have also been lucky enough to gain experience and training within the company. The company sees everyone as an asset and for that reason support every individual and their needs.
I would have to say in particular it has been special for me as I have recently come back from sabbatical leave. Before I went away I wasn’t sure if the company would support my decision and have me back, however, I was wonderfully surprised when it was discussed and it was the complete opposite. iWireless definitely made me feel like an asset after supporting my leave and now here I am, back again!
Question: Describe iWireless Solutions in 10 words or less.
Hardworking, friendly, talent-seekers, team players, support and empower each individual.
You can find out more about joining iWireless here.